By What's in the platform
- Property management (PMS)Reservations, the booking calendar, guests, folios and invoices.
- Channel manager connectionYour availability, rates and restrictions on the OTAs, and their bookings back.
- Direct booking engineYour own booking site with card payment, or one guests can chat with.
- Guest messagingWhatsApp, email and OTA messages in one inbox, and the messages a stay needs.
- Housekeeping and maintenanceCleans, checklists, inspections and repairs, on your team's phones.
- Revenue managementYour rate calendar with competitor prices and suggested moves beside it.
- Payments and reconciliationFolios, invoices, payment links, payouts and a month-end your accountant can use.
- AI agentsSuggestions across the hotel that your team approves, with every decision kept.
Why we put it all in one place
Most properties we talk to run a PMS, a channel manager, a booking engine, a messaging tool, a housekeeping app, and spreadsheets for everything else. Each one knows part of the story, and someone on the team spends their day carrying information between them.
In Vector Guest the booking, the guest's messages, the room's clean and the money for the stay are one record. Cancel a booking and the room reopens on every channel. Check a guest out and the clean is created. The folio already has tonight's charges on it.
Who it's for
Aparthotels
Apartments by the night with hotel service, where cleans, entry codes and longer stays shape the day.
Serviced apartments
Buildings of furnished units run by one operator, often with nobody on site.
Independent hotels
Staffed hotels that want fewer systems and more time with their guests.
Groups
Several buildings or cities in one view, each still run its own way.
Questions
Is Vector Guest a PMS?
Yes, and a bit more. It's your property management system, with distribution, guest messaging, housekeeping, pricing and finance in the same platform.
Which OTAs does it connect to?
Airbnb, Booking.com, Expedia and the other OTAs Channex works with. Vector Guest is integrated with Channex, a channel manager.
Related
- Hotel operating systemA hotel operating system runs the PMS and everything around it, from the OTAs and guest messages to cleaning, pricing and the money, on the same data.
- Aparthotel softwareSoftware for running an aparthotel: bookings across buildings, OTAs, guest messages, entry codes, cleaning and the money, with AI your team stays in charge of.
- CompareHow Vector Guest compares with Mews, Cloudbeds, Apaleo and Guesty, from what each states on its own website: who it is for, what is built in, AI and pricing.