By The housekeeping workspace
Work
Today's cleans and inspections, in the order guests arrive.
Rooms
Every room's status, from dirty to inspected, and which ones are out of service.
Team
Who's on shift, what they're good at, and a rota built from who's available.
Lost & found
Items logged with a photo, and cleared once the retention period is over.
Repairs and maintenance
Work orders
Assign, schedule and link jobs, and take a unit out of service while it's being fixed.
From a photo to a task
Someone snaps a photo or records a voice note in the room, and it becomes a drafted task with the details already filled in.
Getting through same-day turnovers
The hard days are the ones where one guest leaves at 11 and the next arrives at 3. This is what keeps those on time.
Clean in arrival order
The room needed first gets cleaned first, not whichever one is nearest the lift.
A checklist for every room
Versioned checklists, so the standard is the same whoever does the clean.
Inspect before handing over
A room passes inspection before it goes to the next guest. Our glossary explains room statuses.
Report problems on the spot
A photo from the room becomes a repair job, and the room can come out of service until it's fixed.
Questions
Does housekeeping need a separate app?
No. Tasks come from the bookings in Vector Guest, and your team uses the Vector Guest app.
Can housekeepers read tasks in their own language?
Yes. Every task is translated into the language each person reads.
Related
- Hotel PMSA cloud PMS for hotels, aparthotels and serviced apartments: one booking calendar, guest profiles, folios, invoices and company accounts.
- Serviced apartment softwareFor serviced apartment operators: units across buildings, OTA and direct bookings, company stays on one invoice, guest messages and cleaning.
- Hotel glossaryPlain definitions of the terms hotels, aparthotels and serviced apartments use every day, with the formulas for ADR, RevPAR, occupancy and length of stay.